Last updated: October 9, 2026
Who we are
Houston Process Pro is operated by JFM Associates, LLC. This policy describes information collected through https://houstonprocesspro.com. For privacy questions or requests, email [email protected].
Information you send us
When you use our request form, we receive the information you provide, such as your name, firm or organization, email address, phone number, county, city or ZIP code, type of papers, requested deadline, number of people or entities to serve, message, and any PDF you attach. If you contact us by phone or email, we receive the information you choose to share in that communication.
Please do not include Social Security numbers, financial account numbers, medical records, or other sensitive personal information in the initial form. We can arrange a more suitable delivery method after reviewing your request. Sending a request does not establish a client relationship or confirm acceptance of an assignment.
How we use information
We use your information to review and respond to inquiries, assess availability and pricing, communicate about potential or accepted assignments, perform and document services, maintain business records, protect the site, and meet applicable legal obligations. If an assignment is accepted, relevant information may be shared with qualified process servers or service providers involved in completing it.
Website operation and service providers
Our website and email systems are supported by hosting, form, email delivery, security, and other technology providers. A form submission may be processed by WordPress and Contact Form 7 and delivered through our email systems to authorized personnel. Providers may process information as needed to operate those services. We do not sell information submitted through the request form.
Cookies and similar technology
The site may use cookies and similar technology for basic operation, security, preferences, and measurement. Our cookie settings and any applicable consent choices are presented separately where enabled. You can also manage cookies through your browser. Links to third-party sites, including business directory listings, are governed by those sites’ own privacy practices.
Security and retention
We use reasonable measures to protect information submitted to us, but no website or email transmission is guaranteed to be completely secure. We retain inquiries and assignment records for as long as reasonably needed for business, legal, recordkeeping, and dispute-resolution purposes, then delete or dispose of them according to our practices. Retention may vary by the type of record and applicable requirements.
Your choices and requests
You can contact us at [email protected] to ask about personal information you submitted, request a correction, or ask us to delete it. We will review requests in light of applicable law and any records we must retain. You may choose not to use the form and contact us by phone instead.
Changes to this policy
We may update this page when our website, services, or practices change. The date at the top shows when it was last updated.
